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Ruby Help Desk < 1.3.4 is vulnerable to Subscriber+ Ticket Update via IDOR vulnerability

Subscriber
Published
2023-04-16

The Ruby Help Desk plugin for WordPress is vulnerable to unauthorized modification of data due to a missing authorization check on the process_ticket_reply function in versions up to, and including, 1.3.3. This makes it possible for authenticated attackers with subscriber-level permissions or above to update arbitrary tickets in the system.

CVSS

Score:4.3

Severity:Medium

Version:< 1.3.4

There is a patch available in v1.3.4 and we strongly recommend you update to this version as soon as possible.