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ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.6 is vulnerable to Missing Authorization to Authenticated (Subscriber+) Privilege Escalation vulnerability

Subscriber
Published
2025-01-30

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

CVSS

Score:8.8

Severity:High

Version: 3.2.6

There is a patch available in v3.2.7 and we strongly recommend you update to this version as soon as possible.